How AIO Inc. collects, uses, and protects your information.
AIO Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, where it's stored, and the rights you have over your data. We operate in the United States and serve clients across the country from our headquarters in Fort Worth, Texas.
This policy applies to aioglobal.com and all AIO Inc. products, including SpartanPTP, IGNITEAI, REO Toolbox, FireHorse Social Engine, and Step One NA. If you're using one of our specific products, additional product-specific privacy terms may apply.
We collect only the information necessary to provide our services and communicate with you. We don't buy or sell data. Here's what we collect:
We do not collect: sensitive personal data (SSN, driver's license, financial account numbers) beyond what's strictly needed for payment processing through Stripe. We never sell your data to third parties. We never share your data for advertising purposes.
We use the information we collect for these specific purposes:
All data is stored on servers located in the United States. We use industry-standard encryption (TLS 1.2+ for data in transit, AES-256 for data at rest) to protect your information. Access to personal data is restricted to authorized team members who need it to provide our services.
We follow the principle of data minimization — we collect only what we need and retain it only as long as necessary. When data is no longer needed (e.g., after a project ends and the retention period expires), we delete it or anonymize it.
While no system is perfectly secure, we take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. In the event of a data breach, we will notify affected users in accordance with applicable US laws.
We rely on trusted third-party services to operate our products. Each service has its own privacy policy, and we encourage you to review them:
We do not use third-party advertising networks, data brokers, or tracking pixels beyond GA4. We do not sell or share your data with any third party for their own marketing purposes.
We use minimal cookies on our websites. Here's the complete list:
We do not use: advertising cookies, third-party tracking pixels (Facebook Pixel, LinkedIn Insight Tag, etc.), retargeting cookies, or social media tracking cookies. You can disable cookies in your browser settings without affecting your ability to use our website. If we add additional cookie categories in the future, we will update this policy.
Depending on your state of residence, you may have specific rights regarding your personal data under US privacy laws (such as the California Consumer Privacy Act, Colorado Privacy Act, or similar state legislation). In general, you have the right to:
To exercise any of these rights, email us at info@aioglobal.com with "Privacy Request" in the subject line. We will respond within 30 days of receiving your request. We may need to verify your identity before processing certain requests.
Our services are not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, if appropriate, notify you via email. We encourage you to review this policy periodically.
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, we want to hear from you.
Email: info@aioglobal.com
Subject line: "Privacy" or "Privacy Request"
Mailing address: AIO Inc., Fort Worth, Texas
We take privacy seriously and will respond to your inquiry within 30 days, though we typically respond much faster.